Creating a 100-year organization that leverages technology

In order to create a world in which people enjoy working with a sense of purpose in life, it will be necessary to create organizations that focus on people's thoughts and feelings, rather than managing rules and systems. In recent years, new ways of creating organizations, such as the "teal organization" and "holacracy management," have become hot topics. With an awareness of these issues, management experts, executives, and venture companies with technologies that enable dense communication between people came together to hold a session. After an introduction of each company by a communicator from LIVERNESS Corporation, the participants discussed what kind of organizations and teams can be created.

We want to create an organization where the creative culture continues to accelerate in combination with technology.

Speaker: Shuichiro Takahashi, President and COO, Liverness, Inc.

It has been 16 years since I, a plant researcher, have been involved in management in a hands-on way. As the company that I started with my research colleagues gradually grew, and as I welcomed new colleagues and created and passed on the company culture, I became interested in the human mind and organization. Now, technology ventures that analyze people and organizations are gathering around us. By actively learning and implementing the technologies of such ventures, I would like to explore the future of organizations that I could not have realized only through my past experience.

Speaker: Shoei Iriyama, Associate Professor, Graduate School of Business Administration, Waseda University

There are many reported findings in management science that the way we communicate affects productivity. Innovation requires combining existing knowledge and generating new ideas, and it would be interesting to see if new technologies, vital data, and knowledge from the field can be combined to change the way organizations and communications are organized.

Technology Ventures and the Future to be Realized by the Topic

Oly Research Institute, Inc.

Orii Research Institute has developed "OriHime," a robot that accelerates communication between remote people based on the concept of "eliminating loneliness. Since it is a humanoid robot, it is characterized by its ability to communicate with a "sense of presence" while communicating remotely. The audience discussed the difference between communication taken through a computer screen and through a humanoid robot. The need for a sense of presence is likely to change depending on the relationship between the people using the robot and the situation, such as a discussion between an individual and a group of people.

OriHime" has no facial expression so that its expression changes depending on who sees it, just like a Noh mask. I believe that deep consideration of what information we are receiving from a robot without facial expressions will give us a hint of what we are looking for in a communication device.

HiLable, Inc.

HiLable, Inc. has developed a technology that can record and analyze who said what and when as sound in situations such as meetings with multiple speakers. It is characterized by its ability to keep track of student communication during group work and to record as sound volume, rather than text, who made the key points of a meeting. Ideas were raised to educate supervisors, facilitators, and others to listen and to increase opportunities to find people who can provide important points of discussion even if they have little to say. Although timing is a very important point for supervisors and facilitators to speak up at meetings, which can affect the discussion, it has been difficult to reproduce and look back and train them. If we can develop training that effectively uses this technique, we may be able to increase the number of facilitators who create a sense of place and supervisors who are good listeners.

Emosta Corporation

We have developed "EmoReader," which analyzes video of people's facial expressions and reads their emotions. Combined with psychological findings related to emotions, it is characterized by its ability to extract the level of understanding and state of communication from emotions. The audience discussed the results of research showing that having the technology to get close to the movement of emotions has an impact on business, as well as how to make presentations that generate gut feelings and empathy. He said that in Japanese companies, few people work with a sense of gut feeling about their boss's orders or corporate philosophy. In order to increase the number of leaders who can empathize with others and involve their peers, it is very important to have discussions and presentations that are emotionally conscious.